Name: Amrick Singh Ubhi DL (MBA (Warwick), FCMI, FIC, FIoL, FRSA, FTLS)

Position: Director, Civic Engagement & Partnerships

What does your role involve?

I previously headed up the Nishkam Civic Association and now lead Civic Engagement and Partnerships for the Nishkam Group, building values-based leadership and collaborations that strengthen community cohesion, interfaith understanding, and social impact. I sit on Boards and Advisory Groups, contributing expertise on inequalities, community voice, and strategic transformation.

What difference do you feel that you make in your role?

I help create meaningful, values-led partnerships that build resilience, strengthen cohesion, support wellbeing, and elevate underserved communities. By connecting faith, voluntary, civic, and public-sector organisations, I influence strategies that address inequalities and improve outcomes. I bring three decades of leadership experience, community insight, systems thinking, and a focus on inclusion to help shape services that are responsive, equitable, and grounded in lived experience.

What keeps you motivated?

I am driven by my faith and mentor, inspiring me to be a good human being. I am passionate that partnerships, compassionate leadership, and service can transform lives. Seeing communities uplifted, inequalities reduced, and people empowered motivates me. Working with a visionary leader and committed team inspires my continued commitment.

Name: Manpreet Kaur Bahra

Position: Digital Tutor

What does your role involve?

I support learners to build confidence in using digital technology in their everyday lives and help them progress towards further education or employment. Through the Digital Divide Project, funded by the West Midlands Combined Authority, I deliver digital skills classes and provide tailored support to help individuals overcome digital barriers.

What difference do you feel that you make in your role?

Teaching learners through a values-led approach can transform their mindset, confidence, capability and sense of self-worth. Inspired by the Nishkam Centre’s approach, I see the positive impact as learners gain confidence in navigating the digital age. Once they understand the basics of using a PC, tablet, or smartphone, they are better able to manage everyday tasks, particularly when accessing public services. Many then support others in their communities, sharing their knowledge and paying it forward.

What keeps you motivated?

Teaching within the values-led environment of the Nishkam Centre and campus motivates me to reflect these principles in both thought and action. I am passionate about supporting others with compassion and care. Seeing the positive difference our work makes in people’s lives inspires me to remain committed to my role every day.

Name: Ajit Singh

Position: Managing Director

What does your role involve?
Planning for the future and delivering against our strategic plan to ensure NCA remains relevant and able to meet the needs of beneficiary groups against an ever-challenging environment.

What difference do you feel that you make in your role?
Striving to see and bring out the infinite potential in others through personal and professional development. Maximising partnerships, resources and funding to build a robust, service led and sustainable organisation

What keeps you motivated?
Privileged to work with a comitted team of talented staff and volunteers, all of whom hold a strong sense of purpose and service to others.

Name: Amrik Singh Bhabra

Position: CEO

Name: Kamaljit Kaur Nahal

Position: Wellbeing Activity Coordinator

Name: Rajvir Kaur Dhillon

Position: Finance Officer

Name: Harleen Kaur Mankoo

Position: Engagement and Administration Officer

What does your role involve?
My role involves supporting apprenticeship programmes through both engagement and admin. I help coordinating events and communications, and maintaining accurate records, communicate with learners and employers. I work closely with employers, learners, and team members to ensure smooth programme delivery while upholding organisational values and providing efficient day-to-day operational support.

What difference do you feel that you make in your role?
I feel I make a difference by keeping things organised and making sure people feel supported and informed. I help create a positive experience for learners by being approachable and reliable. My role helps things run more smoothly behind the scenes, which allows others to focus on delivering and benefiting from the programme.

What keeps you motivated?
I’m motivated by knowing that my work helps learners and everyone have a better experience. Seeing things come together and run well is really rewarding. I also enjoy being part of a team and working in an environment where I can keep learning and improving.

Name: Nosheen Wajid

Position: Project Lead & Senior Caseworker

What does your role involve?
My role involves providing professional project management for the Community Safety Net project while coordinating the CSN team and managing complex casework and first tier Tribunals. I examine challenging cases in detail, studying facts and challenging incorrect decisions to secure rightful outcomes “where rights are unclear, persistence brings justice.”

What difference do you feel that you make in your role?
I strive to break boundaries to create meaningful change for individuals facing hardship. I give recognition and a powerful voice to those who are often unheard, advocating for fair outcomes in welfare, debt, and housing matters. Through compassion-focused support, I empower people to regain confidence, stability, and hope. I aim to adapt to each situation, turning negative circumstances into positive change while reinforcing resilience and helping individuals rebuild their lives.

What keeps you motivated?
The impact of supporting people through some of the most difficult moments in their lives. The encouragement and solidarity within my role, my faith, and the challenge of complex cases drive me forward. Achieving positive outcomes and restoring hope for individuals continues to inspire my commitment to this work.

Name: Kashmir Kaur

Position: Housekeeping

What does your role involve?
My role as Housekeeper involves maintaining a high standard of cleanliness throughout the Centre. This includes carrying out comprehensive cleaning and maintenance of all areas to ensure a consistently high standard of hygiene, presentation, and safety throughout the Centre, creating a warm, fresh, and welcoming environment for colleagues and visitors.

What difference do you feel that you make in your role?
I take pride in my work to ensure the Centre is always clean, safe, and welcoming for everyone who visits or works here. By maintaining high standards of cleanliness, I help create a positive environment where people feel comfortable and valued. I pay close attention to all areas, especially those that need extra care, ensuring nothing is overlooked. My role supports the overall wellbeing of staff and visitors and contributes to a professional and harmonious atmosphere.

What keeps you motivated?
I enjoy coming into Nishkam and meeting my co-workers, which creates a happy and positive atmosphere. Working together in harmony motivates me to maintain a clean and pleasant environment. Knowing that my work makes a difference and is appreciated encourages me to continue delivering my best every day.

Name: Harpal Singh Barrah

Position: Facilities

What does your role involve?
My role in Facilities and Maintenance involves ensuring the Centre is safe, fully operational, and presented to a high standard at all times. I support the conference and events team by arranging resources and preparing spaces, drawing on my experience in catering and cleaning services to meet the needs of all users.

What difference do you feel that you make in your role?
I take great pride in completing every task to a high standard, ensuring the Centre is always ready for both internal and external customers. I am approachable and willing to help with any request, no matter how big or small, and I aim to deliver all work on time and to full satisfaction. Supporting events and maintaining the Centre gives me a sense of contentment, knowing I am contributing to a welcoming and well-run environment for everyone.

What keeps you motivated?
I enjoy working with my colleagues and supporting everyone who visits the Nishkam Centre. Having worked here for 16 years at the Nishkam Centre, I take great pride in serving the community. I believe in selfless service and feel fulfilled knowing my work helps others and upholds the values of the Centre.

Name: Jyoti Sian

Position: Events Manager and Employment Coach

What does your role involve?
My role focuses on organising conferences and events that showcase Nishkam Centre’s community services, including community meetings, health awareness events, training workshops, support groups, and cultural events. I build relationships with employers and support learners to access training and employment opportunities, while helping ensure engagement activities and centre operations run effectively.

What difference do you feel that you make in your role?
Through conferences and events, I help raise awareness of Nishkam Centre’s services and create opportunities for collaboration with health organisations, community partners, and employers. One of the initiatives we run at the Centre is the Digital Divide programme, which helps people develop digital skills for personal growth and employment. By providing one-to-one coaching, I support learners to access training and job opportunities while strengthening partnerships that benefit individuals, families, and the wider community.

What keeps you motivated?

I am motivated by seeing the positive impact our services have on people’s lives. Supporting community events and helping learners access new opportunities is rewarding. Being part of a values-led organisation inspires me, and I value working with supportive colleagues and leaders who provide guidance and encourage us to deliver our best.

Name: Sukhvinder Uppal

Position: Community Cancer Care Connector Lead

What does your role involve?
As a Community Cancer Care Connector Lead, I help link cancer patients, communities, and healthcare services. The role focuses on breaking down cultural and language barriers, improving access to services, prevention, raising awareness about the signs and symptoms of cancer, and supporting cancer patients through NHS and community-based initiatives.

What difference do you feel that you make in your role?
I help cancer patients feel supported, informed, and connected by signposting them to community resources, financial advice, support groups, or wellbeing services and help to reduce the stress and isolation they may feel.
I work with community organisations and healthcare teams to improve awareness of cancer prevention, screening, and available support. Through outreach and engagement, TV and radio, I reach people who face barriers to accessing services, ensuring that support is more inclusive and accessible.

What keeps you motivated?
It’s incredible seeing individuals gain confidence, access the help they need, and feel supported during their cancer journey which reinforces the impact I have on people affected by cancer.
It’s so rewarding seeing positive outcomes as people become more aware of cancer screening, prevention and healthy lifestyles, improving early diagnosis.

Name: Zainab Bibi

Position: Grant and Funding Manager

What does your role involve?
Secure and manage grant funding by identifying opportunities, developing proposals and overseeing compliance, reporting and funder relationships. Work to reduce inequalities and exclusion in line with organisational mission. Lead quality monitoring and develop partnerships to strengthen delivery and influence wider social policy and systemic change.

What difference you feel that you make in your role?
Through our projects we create lasting change for individuals and families, not just immediate support. Our client-centred, holistic approach connects advice, wellbeing, and community services so people can overcome challenges and rebuild stability. As a trusted community anchor, we strengthen families, improve health and wellbeing, and foster stronger, more connected communities where people feel supported, and are valued.

What keeps you motivated?
Helping others is the key to finding one’s own happiness, without expectation. “The most beloved people to Allah are those who are most beneficial to people.” My work gives me purpose,  because I am grateful, I want to give back and make a difference. A life lived with values.  

Name: Rajwinder Kaur

Position: Housekeeping

What does your role involve?
My role as Housekeeper involves maintaining a high standard of cleanliness and tidiness throughout the Centre. I ensure all areas are hygienic, well-presented, and safe. I also monitor stock levels of cleaning products and request timely replenishment, while supporting the conference and events team to prepare clean, fresh, and welcoming spaces.

What difference do you feel that you make in your role?
I take pride in my work and strive to maintain a consistently high standard of cleanliness across the Centre. I am always willing to help and take on additional tasks to support the team. By ensuring all areas are clean, fresh, and well-presented, I help create a pleasant environment where visitors and colleagues feel comfortable and welcome. I believe my work contributes to a positive experience for everyone who uses the Centre.

What keeps you motivated?
I enjoy working with my team and colleagues, and I value the supportive and positive environment we share. It is a great place to work where my ideas and suggestions are valued. I feel satisfied and content at the end of each day, knowing I have contributed to a strong team spirit.

Name: Mehnaz Afzal

Position: Energy Advisor

What does your role involve?
As an Energy Advisor, I provide personalised energy advice through one‑to‑one support, including in person appointments, phone consultations, outreach visits and drop‑ins. I assist individuals in managing energy bills, address energy debt, help to access grants and fundings that improve home energy efficiency and offer practical guidance so they feel confident in managing their energy use.

What difference do you feel that you make in your role?
I make a meaningful difference by offering clear, practical energy support, grounded in values‑led, selfless service. I meet people where they are and provide calm, reliable guidance. This reduces stress, strengthens confidence, and empower people to better understand their energy use. The work I do helps individuals feel reassured and empowered, and it strengthens the overall wellbeing of those who need our service most, driving me to do my best every day.

What keeps you motivated?
Supporting people when they need it most keeps me motivated. Providing values‑led, compassionate support and seeing the difference clear energy advice and advocacy can make inspires me to continue. Helping individuals feel reassured, informed, empowered and less alone drives me to keep offering the best service I can.

Name: George Heer

Position: Front of House

What does your role involve?
Primarily, my role as first point of contact is to sign post clients to the relevant department leads and to identify individual needs as quickly and efficiently as possible whilst trying to reduce waiting times for all who come to NCA.

What difference do you feel that you make in your role?
I feel I have made a very beneficial difference as I am able to identify and advise very quickly what type and level of support an individual may need. As a result, I can sign post and contact key people within NCA who I can hand the client over to.

What keeps you motivated?
Here at NCA, no two days are the same each is different and unique, the opportunity to work and give back to the local community keeps me motivated I come from a very technical industry background, but I’ve been able to apply a great deal of experience when dealing with clients who come to NCA for help and advice. This opportunity alone is motivational on its own.

Name: Rajinder Singh Bhogal

Position: Community Services Manager

What does your role involve?

I oversee planning, delivery, and quality of community services to meet standards and user needs. I manage staff and work with partners to improve services. I lead values-based work with families, supporting positive relationships, complex needs, and safeguarding for children and adults facing a range of challenges.

What difference do you feel that you make in your role?:

Strengthen the coordination, quality and impact of community services by ensuring they are well planned, responsive to local needs and delivered to a high standard. Through effective staff and project management, the role improves efficiency and accountability across programmes. Over time, this strengthens community wellbeing, reduces isolation and empowers people to build greater stability and independence in their lives.

What keeps you motivated?
Bhai Sahib Ji’s blessings, values and morals, our service users, helping people and NCA being a great place to work courtesy of the Board and management.

Name: Jasvinder Kaur Sembi (MSc, APMP)

Position: Community & Wellbeing Projects Lead

What do you do in your position?
I lead and deliver multiple community projects, including SOLC, Macmillan Cancer, Screening Programme, Aasra Hub, and the West Midlands Cancer Alliance / ICB – Cancer Prehabilitation pilot. I manage planning, budgets, reporting, compliance, monitor outcomes, recruiting, support staff, volunteers, and contribute to funding proposals aligned with NCA and commissioner requirements.

What difference you feel that you make?
Previous international corporate experience, I am effective by turning ideas into impactful, well-managed community programmes that improve access to care and early intervention. Using strong project management and global bidding expertise (PRINCE2, APMP), I support in securing funding, deliver measurable outcomes, and maintain high standards under pressure. I lead diverse teams with clarity and compassion, solve complex problems creatively, and drive continuous improvement to ensure services are sustainable, responsive, and person-centred.

What keeps you motivated?
I am motivated by living by my values and giving back to society. My passion for making a positive difference drives me to keep improving, push through challenges, and deliver meaningful impact. Seeing communities benefit from my work reinforces my commitment and inspires me to achieve more.

Name: Nergis Khan

Position: Energy Advisor

What does your role involve?
I provide a confidential, caring service through appointments and home visits. I support clients with energy debt, help them feel confident using their heating controls, and spot issues like mould, damp, and insulation needs. I also guide them toward grants and practical solutions, helping households feel supported, empowered, and more at ease at home.

What difference do you feel that you make?
In my role, I empower clients to feel confident and informed about their energy use and tariffs. I support them in understanding their bills so they can identify anything that may need looking into. I share practical, money‑saving guidance and help them access grants and funding they’re entitled to. By recognising any hardships and signposting them to wider support at the Nishkam Centre and trusted external organisations, I ensure they receive holistic, compassionate help that strengthens their independence and wellbeing.

What keeps you motivated?
I’m motivated when clients see real results, lower bills, clearer understanding of their energy use, and growing confidence in managing their homes. Their progress inspires me. Guided by compassionate, value‑led support, I enjoy helping people feel empowered and in control. Nishkam is a place that welcomes people from all backgrounds and walks of life and allows me to make a meaningful difference.

Name: Manjeet Goray

Position: Cancer Connector

What does your role involve?
To educate the public on cancer screening and healthy habits while empowering individuals to overcome barriers to care. I promote national screening programs, address myths and stigma, recruit cancer champions and volunteers, and gather patient experiences to identify obstacles while offering mental health and care navigation support.

What difference do you feel that you make?
I humanise the healthcare experience by breaking down fear, stigma and confusion. By empowering individuals to find their voice and challenging cultural myths, I make life-saving screenings feel accessible rather than intimidating. My work shifts the focus from reactive treatment to proactive prevention, building a community of “cancer champions” while offering emotional and practical support that helps people navigate care, ultimately improving outcomes and saving lives.

What keeps you motivated?
I am motivated by my faith by transforming fear into empowerment. Watching patients overcome stigma to seek screening or seeing “cancer champions” inspire their communities reminds me my work saves lives. Every barrier I remove brings someone closer to the care and support they deserve.

Name: Manjeet Singh Virdee

Position: Energy Advisor

What does your role involve?
I advise residents on energy efficiency, reduce fuel poverty, support access to grants, carry out assessments, and promote sustainable practices through community engagement at the Nishkam Centre. I have secured funding for LED lighting and solar panels, with lighting upgrades reducing NCA energy consumption by 70%.

What difference do you feel that you make?
I have helped residents reduce energy bills through practical advice and access to grants, supported vulnerable households in managing fuel poverty, improved home energy efficiency, and increased awareness of sustainable practices. My work has enabled families to stay warmer, reduce costs, and feel more confident in managing their energy use.

What keeps you motivated?
I am motivated by the opportunity to serve others in line with the values of the Nishkam Centre selfless service (Sewa), compassion, and equality. Supporting vulnerable households, easing fuel poverty, and making a real difference in people’s daily lives gives me a strong sense of purpose and fulfilment.

Name: Gurmeet Kaur Sagoo

Position: Front of House

What does your role involve?
I work as a Front of House Receptionist, welcoming visitors and ensuring they sign in and out of the building. I answer and direct incoming calls, log parcels, keep the reception area tidy, and report any issues to management. I also complete closing duties, including securing the building and returning the keys.

What difference do you feel that you make?
In my role as a receptionist, I make a difference by welcoming clients and visitors and helping them feel comfortable when they arrive. I guide people through the sign-in process and make sure they sign in and out of the building correctly. I also answer phone calls and deal with enquiries, helping people find the information they need. Being able to support others and answer their questions makes me feel valued and proud of the role I do.

What keeps you motivated?
What keeps me motivated is knowing I have helped someone. When visitors leave happy or callers thank me for answering their questions, it feels very rewarding. Kind words of appreciation, such as people saying thank you for my help, encourage me to continue being supportive, welcoming and helpful in my role.

Name: Ravinder Singh Dhanjal

Position: Community Cancer Care Connector

What does your role involve?
My role involves talking to Asian communities about cancers, highlighting signs and symptoms, and promoting healthy lifestyles. I explore myths and stigma affecting patients and families, hold workshops at NCA and community venues, and raise awareness of the importance of national cancer screening services.

What difference do you feel that you make?
My role is supportive, as I am retired and work one day a week. I feel it has not developed enough due to a lack of men attending workshops. However, I speak to many men in temples and events who are beginning to open up. I set up stalls, have meaningful conversations, and work flexibly around events, helping raise awareness and encourage discussions about cancer and health concerns.

What keeps you motivated?
Feedback from meeting people across different backgrounds motivates me. It is rewarding when groups invite me back and when individuals take action, such as visiting their doctor after our sessions. Attending events, meeting new people, and seeing real outcomes keeps me motivated to continue this important work.